Tagged with customer relationship management

8 Tips for Great Customer Service in Ecommerce

Your customer service can say more about your business than your brand personality does. When done well, it can turn your casual website onlookers into loyal customers that spread the good word about your business. The essential elements of direct customer service are to be positive, helpful and to ...

Customer Service
05:55

How a CRM Process makes your Sales Team more...

Customer Relationship Management (CRM) is a strategy for managing your company's relationships and interactions with customers and potential customers. From a sales standpoint, CRM is actually known as 'CRM System Software' which helps a sales team manage contacts, sales and deals, as well as their ...

Sales
03:25

Stop Begging Customers’ Reviews

If you know how to ask for reviews or testimonials it’s the biggest step towards actually getting the ones which have the power to attract new customers. If not – it’s time to build  out your own review generator as it takes just a few steps to put yourself out there and ask people to rat...

Customer Service
05:38

How a CRM Process makes your Sales Team more...

Customer Relationship Management (CRM) is a strategy for managing your company's relationships and interactions with customers and potential customers.   From a sales standpoint, CRM is actually known as 'CRM System Software' which helps a sales team manage contacts, sales and deals, as well a...

Sales
03:25

Stop Begging Customers’ Reviews

If you know how to ask for reviews or testimonials it’s the biggest step towards actually getting the ones which have the power to attract new customers. If not – it’s time to build out your own review generator as it takes just a few steps to put yourself out there and ask people to rate you...

Customer Service
05:38