Tagged with customer service
8 Tips for Great Customer Service in Ecommerce
Your customer service can say more about your business than your brand personality does. When done well, it can turn your casual website onlookers into loyal customers that spread the good word about your business. The essential elements of direct customer service are to be positive, helpful and to ...
Customer Service
05:55
20 Tips for Getting the Most out of HubSpot
The difference between being successful and unsuccessful in HubSpot, is whether you're willing to do things others don't. So in 2020, you need to be making the absolute most out of your HubSpot investment. It doesn't matter if you're flying sky-high in the success stratosphere, there's always room t...
Marketing
08:41
HubSpot Update July 2020
Here is the July episode of our 'What's new in HubSpot' series - your monthly one-stop-shop to learn the ins and outs of Hubspot's latest features, and best practices for how you can use them to leave no potential power untapped! In this episode, we cover: [NEW] Add custom HTML for blogs [NEW] New h...
Hubspot
06:34
What is Business Development? A Quick Guide
Business development is the process to identify, nurture and close the deal with new clients and business opportunities to help drive your own business growth and profitability. Although business development is similar to sales and the sales process, it differs slightly. Business development isn't j...
Sales
04:47
How a CRM Process makes your Sales Team more...
Customer Relationship Management (CRM) is a strategy for managing your company's relationships and interactions with customers and potential customers. From a sales standpoint, CRM is actually known as 'CRM System Software' which helps a sales team manage contacts, sales and deals, as well as their ...
Sales
03:25
The Do's & Don'ts of Automating Customer Service
Automating is the word on everybody's lips but when automating customer service there's a few do's and do not's you should be aware of.
Customer Service
06:20
How Neighbourhood does Hubspot Onboarding
HubSpot is a complex beast to learn all the ins and outs of for anyone. Even after using it literally every day for the last few years, there are often moments where something totally new or surprising. Even HubSpot’s own training, the Academy, requires many, many, many hours of video to try and...
Hubspot
06:46
5 Tips for Customer Success
Customer success is ensuring your customers are armed with the tools and knowledge they need to get the most out of your product. It helps reduce churn, increases satisfaction and in-turn can help you raise revenue. Learn more here -- https://www.nbh.co/articles/5-tips-for-customer-success
Customer Service
04:20
Stop Begging Customers’ Reviews
If you know how to ask for reviews or testimonials it’s the biggest step towards actually getting the ones which have the power to attract new customers. If not – it’s time to build out your own review generator as it takes just a few steps to put yourself out there and ask people to rat...
Customer Service
05:38
How a CRM Process makes your Sales Team more...
Customer Relationship Management (CRM) is a strategy for managing your company's relationships and interactions with customers and potential customers. From a sales standpoint, CRM is actually known as 'CRM System Software' which helps a sales team manage contacts, sales and deals, as well a...
Sales
03:25
5 Tips for Customer Success in Digital Marketing
Customer success is ensuring your customers are armed with the tools and knowledge they need to get the most out of your product. It helps reduce churn, increases satisfaction and in-turn can help you raise revenue. Learn more here - https://www.nbh.co/articles/5-tips-for-customer-success-in-digital...
Customer Service
04:52
Neighbourhood: Customer Service | The Do's &...
Automating is the word on everybody's lips but when automating customer service there's a few do's and do not's you should be aware of. To find out more about Automated customer service head here:- https://www.nbh.co/articles/the-dos-donts-of-automating-customer-service
